EASE customers are automatically entitled to free technical support from L-Soft, which provides speedy, personal assistance from our support staff. The support package also includes anti-virus protection, which protects your email lists from harmful computer viruses.
Support for our products and services is available on business days from 9 a.m. to 6 p.m. ET (U.S. Eastern Time) except during L-Soft holidays. View a list of L-Soft holidays.
During normal business hours, we will acknowledge your email inquiry within one hour after receiving it. Our acknowledgment may include the answer to your inquiry, a request for additional information, or a status report regarding the additional time needed for research.
(Only for L-Soft customers with maintenance. Please include Customer ID number in email message. This will help us provide faster service.)
Technical support for EASE Home customers is only available through the EASE-HOME support forum.
EASE Home Support
LISTSERV is a registered trademark licensed to L-Soft international, Inc.
See Guidelines for Proper Usage of the LISTSERV Trademark for more details.
All other trademarks, both marked and unmarked, are the property of their respective owners.