ListPlex Maestro Support Options
What is Covered?
ListPlex Maestro customers are automatically entitled to technical support from L-Soft, which provides speedy, personal assistance from our support staff. The support package also includes the integrated F-Secure Anti-Virus system, which protects your opt-in email marketing campaigns from harmful computer viruses.
When is Coverage Available?
Support for our products and services is available on business days from 9 a.m. to 6 p.m. ET (U.S. Eastern Time) except during L-Soft holidays. View a list of L-Soft holidays.
What is Your Response Time?
During normal business hours, we will acknowledge your email inquiry within one hour after receiving it. Our acknowledgment may include the answer to your inquiry, a request for additional information, or a status report regarding the additional time needed for research.
L-Soft Technical Support Address
(Only for L-Soft customers with maintenance. Please include Customer ID number in email message. This will help us provide faster service.)
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