L-Soft Management Bios
As L-Soft's CEO, Eric Thomas has successfully expanded the company's product and service offerings well beyond the original LISTSERV® product. Under his leadership, the company today has more than 3,700 customers worldwide – including 23 of the Fortune 100 – and continues to break records, delivering more than 30 million messages per day to more than 130 million list subscriptions.
In 1986, Eric created L-Soft's flagship product, LISTSERV, the first email list manager and the current de facto standard for the administration of email lists. Eight years later Eric founded L-Soft – now the global provider of software and outsourcing services for email list management, discussion groups, newsletters and direct email marketing campaigns.
A citizen of both Panama and France, Eric began his career working for CERN in Geneva and in 1990 moved to Stockholm where he helped SUNET (Swedish University Network) launch the Internet in Sweden. Prior to that, he studied engineering in Paris. Eric has also worked in Germany, the United Kingdom and the United States. He speaks French, Spanish, Swedish, Italian and some Russian.
Dr. Manfred Bogen,
Managing Director L-Soft Germany
Since July 2002, Dr. Manfred Bogen is the Managing Director at L-Soft Germany GmbH in Erlangen, the home of LISTSERV Maestro. In this position, he heads L-Soft's German operations and is in charge of the business aspects of the software development office in Erlangen. Manfred worked as L-Soft's Vice President of Computer Services between May 2001 and August 2004 at L-Soft's Landover office, where he was responsible for customer support, training & consulting and computer operations.
Before joining L-Soft in May 2001, Manfred worked for GMD – the German National Research Center for Information Technology. Under his leadership, the German Research Association (DFN) established the value-added services for the German academic community to include email, file transfer and directory services in a networked multi-protocol environment (OSI, Internet, EARN/BITNET). Manfred was the German Country Coordinator of the European Academic and Research Network (EARN) between 1987 and 1996. Prior to this, he was a member of a software development team that implemented the first computer-based conference system in Germany. Manfred wrote his first paper about OSI-based email distribution lists in 1988, and he acted as communication expert for CCITT/ITU in 1986 and 1987. Prior to joining L-Soft, Manfred was also responsible for developing a secure Internet and WWW infrastructure for the German government and media outlets such as Deutsche Welle, Hessischer Rundfunk and Süddeutsche Zeitung.
Dr. Manfred Bogen received his Ph.D. in Computer Science from the University of Nottingham, UK, and his Master's degree in Computer Science from the University of Bonn. Manfred speaks German, French and English.
VP of Business Operations
Vinh Hoang is L-Soft's Vice President of Business Operations and also heads the accounting department. Developing procedures to improve efficiency, effectiveness and customer satisfaction as well as evaluating personnel needs and assisting with recruitment are among her responsibilities. Vinh joined L-Soft in 2013 and worked at Morgan Stanley prior to that. She holds a Bachelor's degree in Accounting from the Robert H. Smith School of Business at the University of Maryland, College Park.
VP of Administration
As Vice President of Administration, Donna Laster serves L-Soft in numerous management roles. Donna brings her commitment to quality and to L-Soft and its people to all aspects of her work, overseeing the company's human resources department as well as overall administration. Donna joined L-Soft in 1999 and quickly established herself in an integral role, helping to build the HR department and carrying out critical executive-level projects.
Donna is a seasoned human resources professional with more than 30 years of experience in the computer software, hospitality management and film production industries. Before joining L-Soft, she conducted budgeting and administration for a major motion picture studio, managed all aspects of hotel operations and coordinated software trainings and handled related scheduling and logistics for a major contract. Donna holds a Bachelor's degree in Liberal Studies.
VP of Marketing Europe & Executive Vice President
Outi Tuomaala is L-Soft's Executive Vice President and also heads the European marketing department. She started working for L-Soft in the United States in 1998, and has since then played a leading role in the development of the company. One of her earliest responsibilities at L-Soft was the launch of L-Soft's first European office in Stockholm. She was promoted to Executive Vice President in 2000 and is now responsible for corporate and marketing strategies in Europe, as well as for international co-ordination.
Originally from Finland, Outi has also worked in Germany and in the United States. She speaks Finnish, English, Swedish and German and holds a Master's degree in Business Administration and Economics from the University of Uppsala.
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